Development of an Information System to Support Research and Innovation Management: A Case Study of the School of Information and Communication Technology University of Phayao

Abstract

This research aims (1) to develop an information system to support research and innovation management in the form of a web application for the School of Information and Communication Technology, University of Phayao, and (2) to create reports to support research and innovation administration in the form of dashboards. The system was developed using PHP programming language and MySQL as a database management system. In addition, Microsoft Power BI was used to generate dashboard reports.  The web application is categorized into three user levels based on functionality, the system administrator, executive, and general staff. The research findings indicate that the developed system helps overcome the limitations of the previous system by reducing the time required for information retrieval by 85.71% and report generation by 88.89%, while also minimizing data redundancy, improving work efficiency, and supporting strategic decision-making (S.D. = 0.57, high level). In addition, the system enables real-time data access through the integration of Business Intelligence (Power BI). The user satisfaction evaluation revealed that the system was rated at a high level (  = 4.41, S.D. = 0.57). The research findings indicate that the benefits of this system include increased efficiency in data collection and storage, reduced data redundancy, facilitates efficient and rapid information retrieval, and enhanced potential for future system development aligned with organizational needs.