A Guildline of Community Data System Management by Digital Community Centers and Citizens Involvement

Abstract

This research proposed a guideline of community data system management by Digital Community Center and citizen involvement. The research objectives were to study community data usage requirement, to develop a prototype of community data management system, and to establish a community data system management process model by Digital Community Center and citizen involvement. The studied area was Mae Tao Basin area, located in Mae Sot district, Tak province, consisting of two subdistricts, Mae Ku subdistrict and Phra That Pha Daeng subdistrict. The research was divided into three parts according to the research objectives. The first part was a survey research by conduction a study of data usage requirement collected from the in total of 18 community data working group’s members, and the sampling population of 400 people who are citizens from both subdistricts. The study revealed that required data included 14 items which could be gathered from 2 data sources. The second part of the research was the development of community data management system prototyping. It was developed as web application using objected-oriented development methodology. To evaluate the system user’s satisfaction, a research survey was conducted on 22 users. Results revealed that users were satisfied with the overall system at a high level. The last part of the research was qualitative research. ITIL Framework concept was applied to design community data system management process model. The result from this part was a model of community data system management by participation of Digital Community Center and citizens which consisted of 7 important components.